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Privacy Policy

Your privacy is and will always be important to Luxur. We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. Thus we have developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information.

Information We Collect

When you visit the Site, we automatically collect certain information. Such as;

  • Information about your computer and your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths
  • Information that you provide to us when registering with our website, including your email address
  • Information that you provide when completing your profile on our website (including your name, email address and physical location
  • Information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters, including your name and email address
  • Information that you provide to us when using the services on our website, or that is generated in the course of the use of those services including the timing, frequency and pattern of service use
  • Information relating to any purchases you make of our services or any other transactions that you enter into through our website (including your name, address, telephone number, email address)
  • Information that you post to our website for publication on the internet (including your user name, phone number and email address)
  • Information contained in or relating to any communication that you send to us or send through our website (including the communication content and metadata associated with the communication)
  • Any other personal information that you choose to send to us

How We Use Personal Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Disclosing personal information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors in so far as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

  • To the extent that we are required to do so by law;
  • In connection with any ongoing or prospective legal proceedings;
  • In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
  • To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
  • To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this policy, we will not provide your personal information to third parties.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Notwithstanding the other provisions, we will retain documents (including electronic documents) containing personal data:

  • To the extent that we are required to do so by law;
  • If we believe that the documents may be relevant to any ongoing or prospective legal proceedings
  • In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Security of personal information

  • We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information
  • We will store all the personal information you provide on our secure (password- and firewall-protected) servers

Changes in this Privacy Policy

We may revise and update this Privacy Policy if our practices change, as technology changes, or as we add new services or change existing ones. If we make any material changes to our Privacy Policy or how we handle your personal information, or we are going to use any Personal Information in a manner that is materially different from that stated in our Privacy Policy at the time we collected such information, we will give you a reasonable opportunity to consent to the change. By using our Website or Services after the Effective Date, you are deemed to consent to our then-current Privacy Policy.